Below we have provided answers to some of the more common questions asked. If you have a question which cannot be answered here, please contact us using our online enquiry form and we will endeavour to respond as soon as possible.
How do I make a booking?
Follow the instructions detailed in the ‘How to Apply’ section under each course. Alternatively contact us either by telephone on 01245 293024 or through the online enquiry form on the ‘contact us’ page of our website.
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You don’t appear to do training in the area I want, can you still help me?
We are always looking to add to our portfolio, so would be pleased to discuss tailoring a course to your requirements or establishing a bespoke course to fulfill your training needs.
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I am looking for training for my staff, but am not sure what is relevant, can you help?
Yes. We can arrange a meeting to discuss your area of business, what skills are necessary and where your staff may need support and form a plan to help tackle these issues.
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When does a course start?
This information is detailed under each course. Many of the courses listed start throughout the year. Please refer to the ‘How to Apply’ section at the end of each course, to contact us for more specific information.
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How much does a course cost?
This will depend on which course you are interested in. Up-to date information on costs and funding is listed under each course. On many of the Full Cost courses, if there are a large number of you wishing to take the course, group discounts can be arranged on a discretionary basis.
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Do you work with small companies?
Yes we work with all sizes of companies regardless of the number of employees.
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What is the maximum number of employees that can attend a course?
This depends on the course, as some are restricted on numbers due to the facilities needed to carry out the training.
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Can I get my training funded?
CET has access to funding for training and we will advise you during consultation if you are eligible.
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Where are the courses held?
We have 3 sites, all of which are within the Chelmsford Town Centre area. One site is based at Copleston Court, another at Moulsham Street and our third site at Princes Road. Alternatively courses can be delivered at your premises or at a venue of your choice, if appropriate.
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Do you have parking availability?
At Moulsham Street and Princes Road there is on-site parking, but it is on a first come first served basis. At Copleston Court the nearest parking is http://www.chelmsford.gov.uk/media/pdf/q/a/Where_to_park.pdf, alternatively there is a Park and Ride site at the A12/A414 road junction, where you can get a bus directly into the Chelmsford bus terminal, which is opposite Copleston Court.
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Are refreshments included in the cost?
If you are attending a Full Cost course which lasts a full day(s), then lunch and refreshments will be included in the cost.
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What if refreshments are not part of my course, where can I get something to eat?
As all 3 sites are within easy reach of Chelmsford Town Centre, there a multitude of places that you can buy food and drink from, including sandwich shops, coffee shops, cafes, restaurants, fast food shops and department stores with restaurant facilities. However we do have catering facilities and vending machines across the 3 sites. At Moulsham Street and Princes Road we operate a ‘cashless’ system, where by a “smart card” is used. You put cash onto this card via the ‘value loader’ machines in the college or by debit/credit card through the college website and then use this in the vending machines or at the cafes/refectories to pay for refreshments. Cards can be obtained from the college by paying a refundable deposit of £2.
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